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 Logo of Dongguan shelf  Name of Dongguan shelf company
Hengda logistics equipment (Changsha) Co., Ltd.

TEL:13246755339
QQ: 2286586311

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Pallet Racks
Automated storage rack
Attic shelves
Drawer type grinder shelf
Steel structure platform
Fluffy shelf
The cantilever rack
Drive in racking
angle steel rack
Steel tray
Other types of warehousing products
Dongguan shelf after sales service

After sales service terms within and after the warranty period:
1. To provide customers with perfect design and planning drawings and provide technical services;
2. Review the design plan and drawings with the user;
3. After sale device:
1) On the day when the goods arrive at the customer's site, the company's business responsible personnel will arrive at the site to check the goods together with the customers. If there is a shortage of goods, solutions will be put forward as soon as possible
2) Under the leadership of the installation engineer, the installation team shall carry out the construction in strict accordance with the drawings. In case of any discrepancy between the site and the drawings during the construction, the common problems shall be solved through negotiation with the customer, and the principle of reasonable installation shall be taken as the principle. If the problem is serious or the customer proposes to change the location and mode of the device, the sales engineer must discuss with the customer, and the design department should confirm the rationality or have the corresponding reasonable compensation plan before the change can be made. After changing the device, it must be reconfirmed by the customer.
3) After installation. The installation personnel shall hand over and accept the shelf with the customer's responsible personnel on site, and return to the company after the customer is completely satisfied and signs the acceptance report.
4. Provide quality certificate and quality guarantee to users during acceptance;
5. Free warranty within one year after acceptance;
6. After the expiration of the warranty period, we still guarantee, but charge the cost;
7. Implementation procedure of shelf maintenance plan:
In our quotation, we provide free maintenance plan at the beginning. Once the installation is completed, the following information will be compiled and filed.
1) Customer's full name, address, telephone and fax
2) Specific user or purchaser (name and position)
3) Shelf type
4) Address of installation site
5) Complete set of drawings
6) List of devices for practice
7) Date of completion of the plant
8) Records of problems found and measures taken during the visit
9) The name of the company employee who went to check the installation
10) Parts replacement record
11) Change the position of the parts
8. Maintenance and inspection contents:
1) Check shelf usage.
2) Size and type of pallet.
3) Check whether the configuration of the beam is different from the original design.
4) Check the deformation of the beam.
5) Check whether the pin is intact and damaged.
6) Check whether the beam, baffle, cantilever and ground rail are damaged, and correct the straightness of the column.
7) Check the weight of the goods on the pallet.
8) Check the shrink bolt.
9) Check foot guards and other maintenance equipment.
10) If the shelf sinking or damage caused by the shelf system can not be used according to the specification, a report should be written and submitted to the customer to discuss the corrective measures.
9. We will give an answer within 1 hour after receiving the user's fault notice, and arrive at the scene within 24 hours to eliminate the problem. www.hnhdhj.com provide



goods shelves

Storage shelves

Dongguan shelf factory

Dongguan cantilever shelf

Dongguan angle steel shelf

Dongguan shelf company

Storage shelves

Dongguan shelf

Automated warehouse shelves

Attic shelves

Fluffy shelf

Drive in racking

Pallet Racks

 

Contact us Dongguan Hengda shelf factory
website: www.hnhdhj.com
QQ:2286586311
Dongguan address: No.15, Bihu Avenue, Fenggang bus station, Dongguan City
Shenzhen Hengda shelf factory
website: www.hd-hj.com
Tel: 13246755339
QQ:2286586311
Address: jinshungsi Industrial Park, Henggang street, Longgang District, Shenzhen
Nanjing Evergrande shelf
website: www.rackzz.cn
Tel: 15951886123
QQ:753435578
Address: No.518 dixiu Road, Binjiang economic and Technological Development Zone, Nanjing

 

Links: Shenzhen shelf Nanjing shelf Nanjing decoration company Dongguan shelf factory